Easy Tips To Protect Your Hard-Earned Money! Hope This Helps!
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Always sign off and close your browser when you finish an online banking session.
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Make sure all your information is updated, such as email address and phone number, in case we need to contact you about suspicious activity.
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Make sure you select security questions that only you know.
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Memorize the Personal Identification Numbers (“PINs”)for your debit and/or credit cards. If you must write them down, never keep that information in your wallet or purse.
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Memorize your passwordfor your online banking access. If you must write them down, keep it in a secure place.
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Beware before you share.Exercise caution in sharing any account information via phone, text, or the web. KeyBank will never call or email you to ask for your account number – we already have it.
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Seek secure URLs.Only enter account numbers on secure websites you know you can trust. Look for the “s” in the URL’s https. The “s” signifies secure communications.
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Review bank statements for accuracy.
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Never disclose a debit or credit card PIN (personal identification number) in email or on the phone.
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Be suspicious of strangers who ask for personal information by email or phone.
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If you’re asked to provide your Social Security number or other confidential information, make sure you know who wants the information and why.
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Be wary of email attachments and “free” software.
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Don’t use part of your Social Security number as a PIN.
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Think before you download apps, click on links or reply to email that might be harmful or fraudulent.
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Keep your laptop or mobile device’s operating system and Internet browser up to date.
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Don’t store passwords, your Social Security or other sensitive information on your smartphone.
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Be aware of your surroundings when you bank online and watch out for “shoulder surfers,” people who hover nearby and observe your information without your knowledge.
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Enroll in online statements to stop receiving paper statements in the mail. This will prevent the possibility of a paper statement being stolen right out of a mailbox, off a desk, or from a trashcan.
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If you do prefer to continue receiving paper statements, guard them well. Know when they should arrive. If one seems late, contact the bank. Shred statements before discarding.